___ 📚 **Knowledge Management (KM)** is the art and science of capturing, organizing, sharing, and leveraging knowledge within an organization to improve performance, innovation, and decision-making. It’s like building a collective brain that everyone can tap into. ### 🧠 Core Components of KM - **Knowledge Creation**: Generating new insights through experience, collaboration, or research. - **Knowledge Capture**: Documenting tacit (unspoken) and explicit (written) knowledge. - **Knowledge Storage**: Using databases, intranets, or knowledge bases to preserve information. - **Knowledge Sharing**: Encouraging communication through communities of practice, training, or digital platforms. - **Knowledge Application**: Using the right knowledge at the right time to solve problems or make decisions. ### 🔍 Types of Knowledge |Type|Description| |---|---| |Tacit|Personal, experience-based, hard to articulate (e.g., intuition, leadership)| |Implicit|Know-how that exists but hasn’t been documented yet| |Explicit|Codified knowledge in manuals, reports, and databases| ### 🚀 Benefits of KM - Faster decision-making and problem-solving - Reduced duplication of effort - Improved innovation and collaboration - Enhanced employee onboarding and retention - Competitive advantage through institutional memory ### 🛠️ KM Systems & Tools - **Knowledge Bases**: Centralized repositories for FAQs, guides, and documentation - **Collaboration Platforms**: Tools like SharePoint, Confluence, or Notion - **Search & Retrieval Systems**: AI-powered search engines and tagging systems - **Learning Management Systems (LMS)**: For training and skill development ____ Origin Concept: [[What We Know to Help You Get What You Want]] ____