# AUTOMATED BUSINESS SOLUTIONS FROM CASADARO 📡 LABS INC ___ Information Knowledge Management & Ai Consulting & Services ___ Empowering your work and life with fast, secure, and human-centered technology support across Lakewood, Tacoma, and Pierce County. ___ From a single laptop to a growing multi-site network, we keep your systems stable, your data safe, and your team confident. --- ## Services - **Managed IT services:** Proactive monitoring, patching, performance tuning, inventory, and monthly reporting with clear SLAs and no surprises. - **Cybersecurity solutions:** Endpoint protection, next-gen firewall management, MFA, phishing defense, dark web monitoring, and security awareness training - **Cloud services:** Microsoft 365 and Google Workspace setup and administration, Teams/SharePoint/Drive, identity management, and cloud migrations. - **Business continuity and disaster recovery:** Image-based backups, 3–2–1 strategies, recovery runbooks, and recurring restore tests. - **Hardware procurement and setup:** Workstations, servers, networking, Wi‑Fi design, device imaging, and lifecycle replacement planning. - **Help desk and on-site support:** Rapid remote fixes, scheduled maintenance visits, and emergency dispatch when you need hands on deck. - **Co-managed IT:** Tooling, escalation, and project muscle that augments your in‑house IT without stepping on toes. - **IT strategy and consulting:** Roadmaps, budget forecasts, vendor evaluations, and modernization plans tied to measurable outcomes. - **Compliance and risk management:** HIPAA/PCI best practices, policies, asset controls, logging, and audit preparation. - **Personal tech support:** Virus removal, data recovery, password hygiene, home Wi‑Fi optimization, and device tune‑ups. --- ## Who we serve - **Individuals and families:** Friendly, plain‑English support for everyday tech, privacy, and backups—onsite or remote at convenient hours. - **Small businesses:** Turnkey IT foundation—secure email, reliable Wi‑Fi, shared files, backups, and responsive help desk sized to your team. - **Growing organizations:** Scalable networks, identity and access control, compliance workflows, and project delivery without hiring a full team. - **Specialized environments:** Medical, retail, legal, nonprofit, and field teams with tailored security, device management, and kiosk/PoS care. --- ## Plans and pricing |Plan|Best for|What’s included|Starting price| |---|---|---|---| |Essentials|Individuals and very small teams|Remote help desk, patching, AV, basic backup, monthly health report|$49/user/month| |Business|Most small businesses|Everything in Essentials plus M365/Workspace admin, device management, documented SLAs|$89/user/month| |Professional|Regulated or growing orgs|Advanced security stack, compliance support, quarterly roadmap, on‑site hours|$139/user/month| > Notes: Hardware, licensing, and project work are quoted separately. Co‑managed and project‑only engagements are available on request. --- ## Why choose us - **Local presence:** Fast response across Lakewood, Tacoma, JBLM corridor, and greater Pierce County with on‑site coverage windows that match your schedule. - **Proactive by design:** We stop problems before they become downtime, with root‑cause analysis whenever something slips through. - **Security first:** Practical controls that protect people and data without getting in the way of work. - **Clear communication:** No jargon, no gotchas—just transparent status, costs, and outcomes you can plan around. --- ## FAQs - **How fast is support?** Standard response under 1 business hour for remote tickets, with priority dispatch options for critical incidents. - **Can you work with our current IT?** Yes—our co‑managed model provides tools, documentation, and escalation without duplicating roles. - **Do you support hybrid or remote teams?** Absolutely—secure access, device management, and collaboration that work anywhere. - **What about migrations?** We handle email, files, and line‑of‑business apps with staged cutovers and rollback plans to minimize disruption. - **How do we start?** We begin with a quick discovery call, a lightweight assessment, and a right‑sized proposal you can act on quickly. --- ## Get in touch - **Request a quote:** [Start your assessment](https://copilot.microsoft.com/chats/xC9qPk5o7QbhAnNU7yimq#) - **Email:** [email protected] - **Physical Service area & Storage Facilities:** Lakewood, Tacoma, University Place, DuPont, Puyallup, Gig Harbor, and greater Pierce County